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In return for your trust, Zariya provides you connections with experts from vetted organisations. The experts and organisations that we assign to survivors comply with three Zariya Standards:
The Zariya team exercises limited viewership of the data for sole purposes of carrying out transactions needed to avail services, improving the system and preventing misuse of the system. You can choose to provide as little personal information as you like such as email address and pincode. A Zariya team member will need to view your information in order to forward your request to the appropriate expert at a partner organisation. Your information will also be viewed by a local expert to best respond to your request for support. To learn more about how Zariya maintains your anonymity and deals with your data, check out our Data Policy.
In addition to security, anonymity is a paramount consideration in sensitive crimes. At Zariya, we distinguish between ‘privacy’ (knowledge of your identity, but not of associated personal facts) and ‘anonymity’ (knowledge of associated personal facts, but not of your identity). In cases of violence against women, anonymity is crucial because of the stigma of public disclosure. Sometimes, even showing one’s face and disclosing identity to police or lawyers can jeopardise a survivor’s life. We understand this. Personal facts are not published on the Zariya Website; we may however make aggregated information available for public readership.
In our singular aim to deliver swift and safe access to justice, we promise to maintain your anonymity as much as possible and according to your consent. You have full control over the information about your identity that you share with Zariya. Certain services and procedures that you may need or want (such as filing an FIR or undergoing court procedures) are inaccessible without foregoing a degree of anonymity. These procedures lead to a condition of relative anonymity, not absolute anonymity. We will not forego anonymity until and unless (at every stage of the Zariya journey) you have consented to identity disclosure.
Procedures which result in relative anonymity will be pursued with the help of a Zariya service provider’s guidance. Such guidance equips you with the confidence and information to evaluate how, when and to whom to sensibly disclose your identity. Not only do we manage your anonymity, but connect you with the knowledge and resources to manage your identity data in the best way possible: to maximize your anonymity without impeding a fulfilling recovery process.
Violence against women comprises highly varied and sensitive crimes that do not have a one-size-fits-all solution. There may be steps that need to be taken before reporting to the police. Initially, you may be reluctant to report to the police and disclose your identity. You might want more information or to speak to an expert to decide what to do.
Alternatively, you might not want to file a complaint with the police at all. Maybe you require counseling and mediation services; Zariya will connect you with such services. Zariya employs a needs-based approach that allows a user to tailor her own journey rather than follow a predefined blueprint that might be inapplicable to her specific circumstances.