Data Policy of www.zariyaindia.org

This Website collects some Data from its Users.

Zariya (“Zariya” or “We” or “Us” or the “Data Protector”) gives you access to resources, but not at the cost of your identity safety and data security (“Security”). Security is a central tenet of our product development and a Zariya Value. Hence, our promise is of safe and secure access. This policy describes data (“Data”) that will be collected by Zariya when you access and utilise the Zariya site (“Website”) and its services (“Services”). Some Data needs to be viewed in order to ensure a smooth procedure for you. We balance this with your anonymity needs by maintaining a limited purposes of viewership. We will not use or share your Data with anyone except as described below.

Types of Data Collected

The following data is collected if you visit this Website and/or utilise resources:

1. Data about the user’s interaction with the Website features and functionalities (“Interaction Data”).
2. Data that you choose to share via Zariya’s service (“Personal Data”) that comprises the inputs included in the initial case creation form.

Please note that the Interaction Data gathered by analytics is not tied to the Personal Data.

Modes and Practises of Data Collection

The Data processing is carried out using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Protector, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration, Zariya partners) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary. The updated list of these parties may be requested from the Data Protector at any time.

Use of Data Collected

A. Data Analytics: Interaction Data

The Data Protector is committed to protecting the Security of your Data. We use a variety of industry-standard security technologies and procedures to help protect your Data from unauthorised access, use, or disclosure. We use various data analytics to enhance and provide you with a more personal and interactive experience on our Website. This type of data is collected to make the Website more useful to you and to tailor the experience with us to meet your special interests and needs.

Zariya’s use of various data analytics enables Cookies to gather information on how you interact with and utilise Zariya’s functionalities (tracking clicks, page views, frequencies and other online movements). Such Interaction Data is collected exclusively to understand your needs and improve the Zariya website. You may choose to turn off Cookies but this may limit your use of Zariya services.

The services contained in this section enable us to monitor and analyze web traffic and can be used to keep track of User behavior.

Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data collected: Cookie and Usage data.

Place of processing: USA – Privacy Policy

Personal Data collected: Cookie and Usage data.

Place of processing: USA – Privacy Policy

Personal Data collected: Cookie and Usage data.

Place of processing: USA – Privacy Policy

B. Contacting the User

By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information concerning this Website.
Personal Data collected: Email address.

By filling in the Feedback form with their Data, Name and Email address details are optional inputs for the User. By providing these data, the user authorizes Zariya to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
Personal Data collected: Email address, First Name and Last Name.

C. Content performance and features testing (A/B testing)

The services contained in this section allow Zariya to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of this Application.

Personal Data collected: Cookie and Usage data. Place of processing: USA – Privacy Policy

D. Infrastructure Monitoring

The following Services allow this Website to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved.

Which Personal Data are stored and processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of this Website.

We will not disclose any information to any third party. It may be necessary to share your personal information or part of it, with Amazon Web Services which store the information within their servers, solely related to the storage facilities. Amazon is bound by confidentiality.

Access to the information stored within our servers is restricted to a limited number of Zariya team members and to partners designated on our users’ accounts. Amazon Web Services can access the information only in specific and limited circumstances. Our team members, our partners and these third parties are bound by confidentiality.

Personal Data collected: Various types of Data as specified in the privacy policy of the service.

Place of processing: USA – Privacy Policy

E. Limited Viewership: Personal Data

If you include your email and/or phone number in the report you submit to us, Zariya sends all data contained in your Report onto an Advisor within the organization of a Zariya partner (e.g. a My Choices Advisor). If you do not include your email and/or phone number and do not indicate that you would like to receive a copy of your report via Email, your report is stored within the Zariya system. Also, in the latter case, your data is not shared with an Advisor within the organization of a Zariya partner.

Creators of Zariya have limited viewership rights with regards to Personal Data that you submit. Please note that we limit our viewership as much possible in the interest of your anonymity. However, limited viewership is necessary for oversight and quality control purposes:

1. To avail high-quality Zariya services and carry out the transactions in a time-sensitive and appropriate manner.
2. To improve the Zariya system, we need to be able to see how you are responding to the input prompts to determine how to refine the content and improve our user experience. In doing so, we aggregate information such as number of reports received, frequencies of crime-types, frequencies of geographic locations, duration from report to closure etc. However, please note that we maintain your anonymity (according to our definitional principle) and these aggregated analyses are untied to your personal details and identity data, such as the email address and/or phone number your provide.
3. To ensure that the Zariya report service is not being misused by spammers, we need to be able to identify the spam.

F. Referral Protocol

In the event that an Advisor from a Zariya Partner determines that they can not advise on a given case, they may refer your case to another non-Partner Organization. In the event that this happens, the protocol below is followed:

1. At the end of the Initial Contact and upon the Advisor’s assessment that a referral is needed, the Advisor will inform you that your case is being referred to another organization and request your consent to share information with a non-Partner.
2. If you consent to share your information with an organisation which is not a Zariya partner (but is a reputable organisation that a Partner organization has selected), Zariya will forward all your case details to an Advisor at the non-Partner organization. However, Zariya can not vouch for the quality of service provided by a non-Partner as they have not signed to comply with the Zariya Standard.
3. If you do not consent to share your information, we will not be able to take your case. Note that Zariya is in its early stages of operation which means that we have not yet partnered with all possible high-quality Organizations as Zariya partners.

User Consent

By submitting Data through our Website, you agree to the terms of this Data Policy and you expressly consent to the collection, use and disclosure of your personal information in accordance with this Data Policy.

This Policy is about your Data. Do not hesitate to contact us with any questions, suggestions and/or concerns that you may have about the Policy, our data-gathering and processing practices or if you want to report any security concerns to us.

Changes to Data Policy

This Data Policy may be updated from time to time for any reason. We will notify you of any changes to our Data Policy by posting the new Data Policy at https://www.zariyaindia.org/privacy and we will change the “Last Updated” date above. You should consult this Data Policy regularly for any changes.